Who we are and how to contact us
The Chetwood Group consists of Chetwood Financial Limited and Yobota Limited, details can be found here. The Chetwood Group own various brands including BetterBorrow., LiveLend, SmartSave., Wave, and Yobota.This privacy notice is issued on behalf of the Chetwood Group, so when we mention "Chetwood", "we", "us" or "our" in this privacy notice, we are referring to the relevant company in the Chetwood Group responsible for processing your data.To contact your Data Protection Officer, find out more about how we process your personal data or exercise any of your rights (see below), please get in touch.
How we collect your personal data
We’ll collect your personal data in the following ways:
Direct - we’ll collect the personal data you entered when you got in touch (this could be via our website, social media, or at an event), when you applied for a job role directly through our website, or enquired about one of our products.
Intermediary - we’ll collect the personal data you provided through third parties such as a recruitment agency during the job application process, or from brokers or comparison sites during an application for one of our products.
Automated technologies or interactions - as you interact with our websites, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
Public Sources – we may collect data from publicly available sources, such as Companies House or the Land Registry, when you have given your consent to share information or for instances where the information is made public as a matter of law.
Third Parties - We may also collect personal data from other third parties such as Credit Reference Agencies (CRA’s) and Fraud Prevention Agencies (FPA’s). From time to time, we may acquire databases of business contacts to promote our services. These databases will only be purchased from credible third-party providers, who can provide an assurance of meeting their data protection obligations. We may combine these databases with data from publicly available sources, or information we hold about you, to ensure our records are accurate. We will only contact you when we hold documented evidence of consent to use your personal data. Our third-party providers are required to maintain their databases to ensure that consent is up to date.